About Me

I have a strong background in IT and graphics design. Over the past 8 years I developed specific expertise in digital signage applications while working with a major european software publisher. This gave me the opportunity to develop strong relationships with global software distributors, resellers and PC hardware manufacturers.

I have trained hundreds of people in the use of digital signage software applications and I have provided technical expertise and advice to a wide range of clients.

Here are some specifics...

Technical writing:
Software help files, documentation, user manuals, FAQs, white papers, brochures.

Technical support:
Global techical support via phone/email/Skype/remote access software applications.

End-user training:
Live training via GoToMeeting. Development of online Flash/video tutorials. Authorized Navori digital signage software trainer.

Content authoring:
Presentation material, Flash animations and demos, brochures/online marketing material, social media, English/French translation.

Sales support:
Online demo sessions for potential customers, pre-sales meetings, trade shows, work on RFP/proposals.

Desktop Publishing/Graphic Design:
P.O.P. and printed signage material, product packaging, multimedia presentations.

Technical Support:
On-site end-user IT support in a corporate environment.

Merchandising:
Store support, plannogramming.